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25th September 2015 Unable to print off travelcards for same day purchase.

Please note if you are arriving at the Commuter office and requiring an on demand print facility of your travel card (travel card print on the same day), unfortunately between the periods of 09/10/15 to 16/10/15 we are experiencing technical print issues with our printer.

We are unable to print out your travel card on the same day however will ensure your product is available for collection the day after between 12 – 15.00 hrs.

Please accept our apologies and we are working with the service provider for all print systems and services to resume back to normal. Once the on demand print facility is available we will notify all staff.

Apologies for any inconvenience caused.

Regards Commuter Team

* 6th August 2015 Welcome to the Heathrow Travelcard system

Welcome to the Heathrow Travelcard system.

The Heathrow Travelcard Products can give you a variety of savings on buses and trains for your journey to and from work just visit our Products page for further details.

Register for the Heathrow Travelcard, by simply carrying out the following process.

    1)     Register your details online
  2) Security approval; email us a copy of your Airport/Company ID card, front and back (Company ID cards need to be sent with a letter from your employer confirming your employment at Heathrow) and proof of address i.e Utility Bill, Bank statement to
  3) Begin purchasing your Heathrow Travelcard products.


Next Working Day Collection Service

Heathrow travelcard products can now be purchased simply and quickly. Your product will be available to pick up from the Heathrow Academy the next working day from 12.00 until 15.00 after purchase or you can choose for it to be sent out to your registered address via Royal Mail First Class.


Please note any Heathrow Travelcard product not collected by 15:00 every Friday will be posted out via Royal Mail First Class unless agreed otherwise.


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